IT Technology Analyst II (Citrix)

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This job's application deadline has expired.

Responsibilities

ROLE DESCRIPTION

The Technology Analyst II assists in the planning, design, installation, support, maintenance & recovery of server & storage hardware/software that is used as part of the Bemis computing environment (specifically in the area of Citrix). Work assignments for this position are generally greater in variety & complexity than those performed by the Technology Analyst I.

MAJOR RESPONSIBILITIES

  • Recommends & integrate hardware/software in the server & storage environment
  • Provides support for the data center/distributed computing environment including server virtualization
  • Insures that all major changes are reviewed & approved by appropriate management before resources are committed - this includes scheduling reviews with management & appropriate personnel to review the affects on the business process
  • Responsible for documentation of the computing environment
  • Responsible for all activities relating to problem reporting & change control for assigned projects
  • Insures that all components within the computing infrastructure have proper backup & that the proper hardware & software is installed to provide the level of service required
  • Assists with the coordination/management of vendors who are contracted for service relating to the computing environment
  • Researches new technology systems & recommends appropriate findings to management
  • Technical staff is required to be on-call based on a rotating 24x7 schedule

Experience

QUALIFICATIONS

  • Bachelors degree in IT, MIS and/or Engineering
  • 4 - 6 years experience in comparable IT environment
  • Citrix certification preferred

 

Skills

KEY DELIVERABLES

  • Provides general support for systems & services related to server, storage, or Citrix infrastructure
  • Shows good research skills & the ability to self direct training to keep current with technology advancements

Equal Opportunity/Affirmative Action/Disability and Vet Employer